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INBOUND CARD PAYMENTS

Life can get busy, and we respect your time. You need your credit union to be as quick and easy as possible, and you might not always have time to call in to our office. We are now offering members a convenient way of paying money directly into their credit union accounts from their desktop, tablet or smartphone, 24 hours a day using a debit card and CUonline.  Repaying a loan or saving has never been easier or more convenient.

Haven’t got an online account or not familiar with computers, don’t worry contact us directly and we’ll set you up for a regular deduction to your credit union account.

The payments are securely handled by Realex on our behalf.

Online debit card payments, once made cannot be cancelled/refunded. Please contact us if you need assistance.

 

What is it?

Our new online Debit Card feature, allows members to pay into their credit union account from anywhere using their debit card through our secure cuOnline portal.

What it does?

With the new Online Debit Card feature, members can securely make a one-off payment or set up recurring payments through their cuOnline account or for those who haven’t registered for an online account, payments can also be set up by our staff over the phone or in person with the member’s authorisation.

The benefits

Debit card data is stored securely by Realex in full compliance with PCI (Payment Card Industry) standards, and the payment page incorporates SSL (Secure Socker Layer) Technology.

Registered cards and recurring payments are displayed in list form and payments can be scheduled weekly, fortnightly or monthly, giving members the clarity they need to make smarter financial decisions.

Payments can be set up by Credit Union staff for members who aren’t registered for online banking, and validation checks are completed within the system